Quiz Authentic Experience Question 5.1: Share your thoughts about understanding customer requirements

We wish to use the scheduled weekly meetings to create a learning community and foster learning via dialog.  Accordingly, for September 8, 2020, we offer the following as thought exercises for each of you.  Please respond to the questions and share your thinking on September 8, 2020 so we can get a meaningful dialog to ensue – one from which we all can benefit.