QUIZ: Chapter Eight - Intercultural Communications and Conflict

About This Chapter

You learned the definition of conflict and its five characteristics—there needs to be an expressed struggle, interdependence, a perception of scarce resources, a perception of incompatible goals, and perceived interference from others. Once this foundational information was discussed, you overviewed the various cultural attitudes towards conflict, and you were given the different types of conflict. The text then outlined the five styles of conflict—avoidance, accommodation, competition, compromise, and collaboration—which then led to a description of cultural differences with regard to these aforementioned conflict styles. Finally, you learned how one can introduce conflict to engage in it, and you overviewed the steps of principled negotiation. 

About This Quiz

For this quiz, you will be provided with a combination of true or false statements and multiple-choice questions that assess your understanding of our readings and other materials from this module. You are allowed 2 attempts to take the quiz and 10 minutes to submit the quiz. 

Only click the "Take the quiz" button once you are ready to begin the quiz. If you purposefully or inadvertently close the window, you may re-enter the quiz by clicking the "Resume Quiz" button. Note that the timer will continue to count down to zero and automatically submit your quiz when the provided time runs out.

• Quiz Format: Multiple Choice & True/False
• Time limit: 10 Minutes
• Number of Attempts: 2

Academic Integrity

• Getting help on the quiz is not permitted.
• Collaborating, or completing the quiz with others, is not permitted.
• Copying or reusing previous work is not permitted.
• Open-book research for the quiz is permitted and encouraged.